Contact us for any enquiries

    Frequently asked questions

    My order hasn’t arrived yet. Where is it?

    If your estimated delivery date has passed by more than 3-4 business days and you still haven’t received your order, please contact our Customer Support team Please have your order number ready so we can assist you quickly!

    Do you deliver on public holidays?

    No, we do not offer delivery on public holidays. Our carriers usually observe these holidays, which affects our ability to process and deliver orders. You can expect your order to be shipped the next business day after the holiday. Thank you for your understanding.

    Do you deliver to my address?

    Yes, we deliver all over Egypt! You can place your order with confidence knowing that we’ll get it to your address.

    Not just a piece of wood

    Wood brings warmth, unique grain and a touch of nature to your home (kitchen or dressing room) and enhances the décor. Well-crafted wooden items from Foxiwood are typically strong, sturdy and can last for many years with proper care. Wood is often a renewable resource (especially when sourced sustainably) and biodegradable compared to plastics. Each piece of wood tends to be unique due to natural variations in the grain. Wooden kitchenware can be gentle on cookware, while wooden organizers provide sturdy storage solutions.

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